Returns & Refunds Policy

I want you to love what you buy, but if you change your mind:

  • Under UK Consumer Contracts Regulations, you have 14 days from receipt to request a return for non-custom items.

  • Once approved, you must send the item back within 14 days.

  • Items must be unused, in their original condition and packaging.

  • You’re responsible for return postage costs unless the item is faulty.

  • Refunds are processed within 14 days of receiving the return.

If your item is faulty or damaged, I’ll cover the return postage and either replace or refund you in full.