Terms & Conditions of Sale

These Terms & Conditions apply to all purchases made from The Untamed Workshop. By placing an order, you agree to these terms.

Who You’re Buying From
The Untamed Workshop is the trading name of Anna Stelforth, sole trader, based in Eastbourne, UK.

Products
All items are handmade, and variations in colour, finish or detail are part of their character. Product photos are accurate, but colours may appear differently on screens.

Ordering & Payment
Orders are confirmed once payment is received. Payments are processed securely via Stripe, PayPal.

Delivery
See the Shipping & Delivery Policy for details.

Returns & Refunds
See the Returns & Refunds Policy for full details.

Faulty or Damaged Goods
If an item arrives faulty or damaged, contact me within 14 days with photos. I’ll arrange a replacement or refund.

Liability
I am not responsible for delays outside my control (postal strikes, courier issues, customs delays, etc.).

Contact
For any issues: hello@theuntamedworkshop.co.uk